Returns & Exchanges

Need to exchange an item? 


We appreciate your purchase. If you are not happy with your purchase, please return it to us for an exchange. 


All exchanges need to be postmarked within ten (10) days of the original purchase. Of course, the item must be unused and in new condition with all original packaging, labels and tags. 




To exchange an item


Please email us at to acquire a Return Merchandise Authorization (RMA) Number. Once you receive your RMA number, package the item in its original packaging and mail to: 



Attn: Returns


Post Office Box #34

Cumberland Gap, TN 37724


Please remember that you are responsible for all return shipping charges. You are encouraged to use a trackable method to return your item. 


Once we receive your return, we will inspect the package and process your exchange. Please allow at least five (5) business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. 




All sale items are FINAL SALE and cannot be returned. 


If you have any questions concerning the return policy, please contact us at: 

1-423-869-0501 or